Can I upgrade/downgrade my product or service?

Yes, you can upgrade or downgrade your service at anytime during your contract term.

There is a one-off admin fee of £12 to make the adjustment to your service.

If you are out of contract and on a 30-day rolling term, you will need to renew your agreement for a further 12 or 24 months. In doing so, you won’t need to pay the £12 admin fee.