All FAQs

Wi-Fi calling is enabled and free of charge with all major network providers. Please ensure that the device being used is compatib …

All calls to UK mobiles starting with 07 and UK landlines beginning with 01, 02 and 03 are included in your bundle with our SIM-on …

Yes, we can provide spend caps for all major network providers, to prevent you from exceeding your monthly allowance. These are no …

If you purchase a handset from MTH Networks, typically a 1-year warranty is provided.   With some handsets, however, the …

With our 30-day rolling SIM-only, you can cancel at any time, but you will need to give us 30 days’ notice.  If you have …

You should not need to change any settings on your phone if you have an overseas plan or bundle in place. The network will automat …

Yes, you can use your SIM-only contract overseas as MTH Networks can provide plans that include overseas bundles. Please ensure yo …

Yes, your phone will need to be unlocked to any network provider unless it is already locked to the provider you are choosing.&nbs …

As most of our popular SIM-only deals have unlimited data, we do not provide a data rollover as it is not necessary. However, our …

All handsets purchased from MTH Networks will be unlocked to all networks as standard.  We can even assist you with unlocking …

If you have lost your SIM card, please contact the MTH Networks support team to ensure that the lost SIM card is reported and bloc …

If you are not sure whether a SIM-only plan is right for you – we have outlined the benefits for you below:   Flexibility …